Return And Exchange Policy

Introduction
These Exchange Policies govern the use of FondStack’s platform for cryptocurrency transactions, gift card trading, and other exchange services provided at www.fondstack.com.

Currency Transactions
• Users must comply with all applicable laws and regulations regarding currency transactions.
• FondStack reserves the right to refuse service or cancel transactions that do not comply with our policies.

Exchange Rates
• FondStack provides real-time exchange rates based on market conditions.
• Users agree to the rates provided at the time of their transaction.

Transaction Limits
• FondStack may impose transaction limits based on user verification level and regulatory requirements.
• Users must respect these limits and provide additional information if requested for higher transaction volumes.

Trading of Gift Cards
• Only legitimate gift cards obtained from authorized retailers are accepted.
• FondStack will verify the authenticity of gift cards and may reject any that are suspected to be fraudulent.

Payment Methods
• FondStack accepts various payment methods for transactions.
• Users must ensure that they have the legal right to use the payment method selected.

Refunds and Cancellations
• Transactions once completed are final and non-refundable.
• In the event of a dispute, FondStack will investigate and determine the appropriate resolution.

Compliance and Verification
• Users may be required to undergo identity verification to comply with anti-money laundering (AML) and know your customer (KYC) regulations.
• FondStack is committed to maintaining a compliant platform and may request additional documentation from users.

Security
• Users are responsible for securing their FondStack accounts and personal information.
• FondStack employs industry-standard security measures to protect user assets and data.

Amendments to Exchange Policies
• FondStack reserves the right to modify these Exchange Policies at any time.
• Continued use of the services after changes indicates acceptance of the new policies.

Governing Law
These Exchange Policies shall be governed by and construed in accordance with the laws of Nigeria.

Contact Information
For any queries or concerns regarding these Exchange Policies, please contact us at support@fondstack.com.